Enclar Health

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for

What do I do if I receive the wrong item in my order?

Shipping & Delivery

Can I take your products while pregnant or breastfeeding?

Can I take your products alongside prescription medication?

Medical

How do I cancel my order?

What do I do if my item(s) arrives damaged?

How do I track my order?

My order is missing an item, what should I do?

How do I apply promo/discount codes?

Orders

What can I do if my order is delayed or hasn't been sent out yet?

I haven't received an order confirmation, what should I do?

My order was marked delivered but it’s not here.

How long does delivery take?

Where do you ship from?

What should I do if my order says delivered but I didn't receive it?

My order has arrived damaged, what should I do?

How much does shipping cost?

How do I cancel my order or subscription if it has already been processed or shipped?

Do you ship worldwide?

Do you offer refunds or exchanges?

Returns

How do I cancel my subscription?

How will I know when my next subscription order is arriving?

How do I update the payment method in my subscription?

What should I do if I received an order confirmation for a subscription I was not aware I signed up for?

What do I do if I receive the wrong item in my order?Updated 4 months ago