I haven't received an order confirmation, what should I do?Updated 4 months ago
If you have placed an order and your money has been taken but you haven't received an order confirmation, first check your email spam folder to ensure the confirmation hasn't been misdirected there.
If you still cannot find any confirmation, please share with us the email address and name used for the order, as well as your shipping address, so we can assist you further and locate your order in our system. Don't hesitate to reach out for support.